Krama GOT makes loss management easier: urgent notices, roadside assistance, expert's reports tracking, in-home repairs...
From the receipt of the loss the tool links the pertinent tasks and allocate them to a suitable proffesional: the expert's report can automatically generate the repair order and the operator can report the end of the asistance and any data needed in forms that can include materials used, photographs, client's signature, etc.
•An efficient -even automatic- management of the task allocation to the professionals based on the target point and their availability.
•Monitoring in real time the progress on the loss' solution.
•Minimising reaction time to incidences.
•Providing structured, easily interpretable and constantly updated information, for both internal use and clients or suppliers.
•Simplifying administrative procedures, getting rid of paperwork. Work Reports in real time and in electronic form, without having to transcript from handwritten forms.